Privacy Policy

This Privacy Policy explains how Spin Dinero Casino generally handles personal information when players visit the website, create or use an account, contact support, make transactions or use casino services. It also explains the choices available to players in relation to their information and marketing preferences.

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Information we may collect

To provide online casino services, maintain account security and meet applicable obligations, Spin Dinero Casino may handle information supplied by players, information created through account activity and technical information collected when the website is used. The type and amount of information collected can depend on the services used, the player’s choices and the checks that may be required.

Article contents

Account and contact details

When a player registers or communicates with the website, information may include their name, date of birth, residential or contact details, username, account credentials, communication preferences and records of enquiries. This information helps establish and administer an account, provide support, send service notices and keep account records accurate. Players should provide information that is correct and keep it updated when circumstances change.

Identity and verification information

A casino website may request identity or age verification information before allowing particular activities or completing certain checks. This can include copies of identification documents, information about a player’s identity, residency or source of funds, and information used to assess account security. Verification information is handled to help prevent underage access, impersonation, fraud, money laundering and other prohibited activity. Additional checks may be requested where information is incomplete, unusual or inconsistent.

Payment and transaction records

The website may handle records about deposits, withdrawals, wagers, gaming activity, account balances, bonuses where applicable and other transactions. Payment information may also be processed by payment providers or financial service providers. In some cases, the website may receive limited payment details or confirmation rather than complete card information. Transaction records help operate account services, investigate disputes, identify unusual activity, provide support and meet record-keeping obligations.

Device, usage and cookie data

When a player visits or uses the website, technical information may be collected, such as an IP address, browser type, device type, operating system, language settings, general location information, pages viewed, access times, referral information and details about interactions with the website. Cookies and similar technologies may remember preferences, support sign-in functions, measure website performance, improve security and help understand how services are used.

How information is used

Personal information is generally used for purposes connected with operating and improving the website and providing casino services. Information may be used in the following ways:

To create, verify, maintain and administer a player account.
To process deposits, withdrawals and other account transactions.
To provide gaming services, account features and requested support.
To complete identity, age, security, anti-fraud and responsible-use checks.
To detect, prevent and investigate suspicious, unauthorised or prohibited activity.
To communicate about account activity, service changes, security matters and important notices.
To personalise or improve website content, functionality and the overall player experience.
To understand website usage, troubleshoot technical problems and monitor performance.
To meet legal, regulatory, accounting, tax, court or other official requirements.
To protect the rights, property, safety and security of players, the website and relevant service providers.

Where marketing communications are sent, they are intended to relate to available services or relevant offers. Marketing preferences can be changed at any time. Service messages, security notices, transaction updates and other communications necessary to manage an account may still be sent when appropriate, even if a player has opted out of promotional marketing.

Sharing information

Information may be shared with organisations that help operate the website or provide related services. These may include payment and transaction providers, identity and verification services, fraud prevention services, technology and hosting providers, customer support tools, professional advisers and other service partners. Information may also be disclosed where reasonably necessary to investigate suspected wrongdoing, respond to a valid legal request, protect safety or comply with an applicable obligation.

Service providers are expected to handle information only for appropriate business, technical, security or compliance purposes and in accordance with their role. Where information is processed in another country, the handling of that information may be subject to the requirements and safeguards that apply to the relevant service arrangement.

Marketing choices

Players can withdraw consent to marketing at any time. A player may use an unsubscribe option included in a promotional message where one is available or contact support@spindinerocasino.wtf with a request to stop marketing communications. The request should identify the relevant account or contact details so the preference can be applied. It may take a reasonable time for a change to flow through all communication systems.

Cookies, security and retention

Cookies and similar technologies

Cookies are small files or similar technologies stored on a device when a website is visited. Some cookies are necessary for core functions, including account access, session management, security and transaction processes. Other cookies may help remember settings, measure performance, understand website usage or support relevant communications. The exact cookies used can change as website features and service providers change.

Players can manage, block or delete cookies through their browser settings. Disabling certain cookies may affect sign-in, account functions, website navigation or other services. Browser controls may also allow a player to delete existing cookies or receive a notice before new cookies are stored. Cookie settings apply to the device or browser being used and may need to be updated on other devices.

Security of information

Reasonable technical, administrative and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication procedures, monitoring, secure connections and staff or provider processes. No website, online transmission or electronic storage method can be guaranteed to be completely secure, so players should use a unique password, keep login details confidential and contact support promptly if they suspect that an account has been accessed without permission.

Keeping information

Personal information is kept for as long as it is reasonably needed for the purposes described in this policy, including account administration, dispute handling, security, business records and service improvement. Some records must be kept for a period required by law even after an account is closed or a deletion request is made. The length of time depends on the type of record and the reason it must be retained.

When information is no longer required, it may be securely deleted, anonymised or otherwise handled so it no longer identifies a player, subject to technical, legal and operational requirements. Closing an account does not necessarily result in immediate removal of every record connected with that account.

Player rights and privacy requests

Depending on the circumstances and applicable privacy requirements, players may have rights over the personal information held about them. These rights are not always absolute and may be affected by identity verification, security concerns, another person’s privacy, legal obligations, dispute resolution or records that must be retained.

Access: request information about the personal data held about you and, where appropriate, a copy of that information.
Correction: ask for inaccurate, incomplete or outdated information to be corrected or updated.
Deletion: request deletion of personal information where it is no longer needed or where another valid basis for removal applies. Deletion may not be possible for records that must be kept or are needed for legitimate security, dispute or compliance purposes.
Marketing consent: withdraw consent to promotional marketing and ask for marketing communications to stop.
Information about handling: ask questions about how personal information is collected, used, shared or retained.

How to make a request

Players can exercise their data rights by emailing support@spindinerocasino.wtf. The request should clearly explain what is being requested and include enough account information to help locate the relevant records. For security, additional information may be required to confirm the requester’s identity before information is disclosed or changes are made. Please do not send unnecessary payment details or sensitive documents by email unless they are specifically requested through an appropriate secure process.

Requests are considered within a reasonable timeframe. The response may explain if a request cannot be completed in full, for example because information must be retained, disclosure could affect fraud prevention or another person’s privacy, or the request cannot be verified. Where appropriate, a practical alternative may be offered, such as correcting part of a record or limiting its use.

Changes to this policy

This Privacy Policy may be updated when services, technology, privacy practices or legal requirements change. The current version will apply to information handled after it is published. Players should review this page from time to time for important changes. Continued use of the website after an update may indicate that the revised policy has been read, subject to any consent or notice requirements that apply.